Tom Green County Appraisal District office hours are from 8:30am to 4:30pm, Monday Through Friday.
2024 TAX STATEMENTS WILL BE MAILED FOR ALL ACCOUNTS ON OCTOBER 2ND EXCEPT ACCOUNTS LOCATED WITHIN SAN ANGELO ISD
TAX STATEMENTS FOR ACCOUNTS IN SAN ANGELO ISD WILL BE MAILED NOVEMBER 13TH

Taxpayer Liaison Officer

 

The role of the Taxpayer Liaison Officer (TLO), as defined in the Texas Property Tax Code Sec. 6.052, is to assist local property owners with questions and concerns regarding the policies and procedures of the local appraisal district or Appraisal Review Board.

The TLO can be a valuable resource for property owners to get their questions answered, file complaints about their experience, or understand appraisal district or ARB processes as defined by the tax code. The TLO is responsible for working with property owners to understand these issues and resolve any problems they may encounter.

Although appointed by the Tom Green County Appraisal District Board of Directors, the board is not involved in the day-to-day activities and management of the TLO. The TLO is independent of TGCAD operations and the Appraisal Review Board. The TLO has no authority to change a decision reached in an ARB hearing or through arbitration. The TLO cannot make changes to TGCAD policies and procedures.

Complaints that cannot be resolved to a property owner’s satisfaction are reported by the TLO to the Tom Green County Appraisal District Board of Directors during regularly scheduled meetings. All complaints are also reported to the Office of the Comptroller at the end of every year.


TLO Contact Information:
Cindy Hurt
Cindy.h@tomgreencad.com